Troubleshooting
Connection errors, stale data, gate failures, and the FAQ.
Broker connection errors
Bad-key errors (401), too-many-requests blocks (429), and timeouts: cause and fix.
4 MINStale data & provider outagesWhat the stale banner means and what keeps working during an outage.
3 MINWhy can’t I enable live trading?Each gate check, the exact message it shows when it fails, and the remedy.
4 MINUnresolved driftWhen SleeveFolio’s records disagree with your broker’s and the difference won’t clear.
4 MINFAQShort answers to the questions support hears most.
6 MIN